Cancel an Invoiced Workorder

Even once a Workorder has been invoiced, it is sometimes necessary to cancel a workorder. Please follow the steps below.

Following the procedure will change the value of the invoice. If it has already been sent and/or paid it can cause accounting descrepencies.

1) Navigate to the Group Scheme's Financial Section and Open the Invoice.

2) Identify the Workorder in the Workorders Tab.

3) Click the Remove Icon and Confirm - This will remove the workorder from the invoice, remove any payments already assigned, and revert the workorder's status to Closed.

4) Open the Workorder you have just cancelled.

5) Change the Workorder's status from Closed to Cancelled.

The Workorder is now Cancelled.